Experience 2021 - Current loan Depot Sr. Product Manager Responsible for driving CRM strategy for all Sales channels within Salesforce and Marketing Cloud platforms. 2009- 2021 Bank of America SVP, Salesforce Product Manager Led Salesforce strategy for Mortgage, Auto, Financial Centers, and Consumer Investment. 2022-Present Transition Trails Founder and Executive Director 501c3 nonprofit focused on assisting people and non-profits with Consulting, Training, and on the job training programs. Education 1996 University of Alaska, Anchorage B.A. Political Science minor in History Salesforce General Salesforce Knowledge 80% Sales Cloud 75% Service Cloud 50% Financial Services Cloud 25% Marketing Cloud 60% CRM Strategy 75% Salesforce Digital Transformation Financial Services Product Management Regulatory Controls Leadership Business Analysis Stakeholder Alignment Team Building Bussiness Process Improvement Roadmaps Change Management PI Planning Sales Automation Marketing Automation Customer Journey Mapping